Motorola uses the Software Fix (Rescue and Smart Assistant) tool for updating software, backing up device data, and repairing other software issues. It is compatible with all Motorola phones and Lenovo Android phones and tablets. I have shared a guide with you on downloading, installing, and using the Software Fix.
What is the Software Fix (Rescue and Smart Assistant)?
The Software Fix is a rebranded Moto Rescue and Smart Assistant Tool version. It is specially designed for Motorola and Lenovo mobile devices to fix software issues. It also features backup and restore device data.
Features
Rescue Software Update
- Rescue Software Update: If your phone has persistent issues, this feature may help by performing a complete software update.
- Goal: To fix software problems on your phone.
- Process: Run a full Android OS update on your device, erasing all personal data except your Google account, which you’ll need to log in to after the update.
- Latest Software: Checks for the latest software version based on your device’s IMEI.
- Requirements: Windows PC, internet connection, and USB cable.
Backup & Restore
- Backup: Before running a Rescue update, back up your photos, music, videos, files, contacts, and SMS. This can be done over Wi-Fi.
- Restore: After the update, restore your backed-up data to your phone.
Hardware Test
- Test Hardware Features: Run tests on your phone’s hardware, including the speaker, microphone, display, Bluetooth, Wi-Fi, and more.
- Purpose: Helps determine if a repair is needed.
- Wi-Fi Connection Supported.
My Device Feature
- Manage Phone Content: View and manage your apps, photos, music, videos, contacts, and files on your PC.
- Wi-Fi Connection Supported.
Toolbox
- Create Ringtones: Make ringtones from your personal music.
- Screen Recording: Create videos of your phone’s screen activity.
- Connection: A USB cable connection is required.
What types of issues are fixed by a full Software update?
A full software update can help fix various issues on your device, including:
- The device not powering on
- Stuck in bootloader mode
- OTA (Over-The-Air) update failures
- Problems caused by 3rd party apps
- Camera issues (e.g., crashes or not opening)
- Device stuck in airplane mode
- Unable to turn off mute mode
- Storage problems or running out of storage
- Device auto-resetting or power cycling repeatedly
- Slow system performance
- Battery not charging or holding a charge
Software Fix Download Latest Version
Below are the download links for all versions of the Flash tool for Windows (32-bit or 64-bit).
Last updated: Nov 07, 2024
Developer: Lenovo mobility
Version: 7.0.3.17
Size: 6 MB
File Password: a2gsm.com
How to Use Software Fix
Follow these simple step-by-step guide to complete the installation:
- Download and Install: Download the latest version from the above links and install it on the computer.
- Open the Tool: Go to Desktop and run Software-Fix.exe to launch the tool.
- Log in: Now enter your username and password to log in (if required).
- Select Function: Select the specific function “Reset User Data” or “Remove FRP.”
- Connect Phone: Power off and Hold Vol Up & Down Keys and computer via USB cable. (Some devices need Test Point to force boot into EDL, BROM, and Preloader mode.).
- Unlock Process: The tool will automatically detect your device and start the flashing process. (it usually takes some time; be patient.)
- Restart Device: Once done, disconnect and Power on your device. Your device will restart. You’re all set!
Disclaimer: “This blog is for learning purposes only. Use it on your device, and don’t use it on someone else’s device without their permission. Make sure to back up your data before using the Moto Smart Assistant & Rescue tool. I am not responsible if you lose data or damage your device.”
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